Digital Internal Communications

imedia8 is a digital internal communications agency that delivers large-scale solutions for some of the biggest companies in the world.

About Us

Operating from offices in London and Atlanta, our reach is truly global and staffed by a team of experienced specialists. Our core focus is on engaging the displaced workforce effectively and efficiently across a range of platforms and channels. If your organisation is looking where and how to invest in the future of stakeholder communications then let's get the conversation started!


Idea Development Idea Development
Idea Development

The imedia8 team spends a lot of time researching emerging techniques and seeking out developing trends not only in technology, but also in the spheres of marketing and employee engagement, so that we can execute the role of "knowledgeable advisor" to our clients.

Strategy development and consulting is a key part of our offering within our core disciplines. It is often the case that a communication department knows they need to update ways of working and make best use of technology, but they are not necessarily experts in the field and so can be unsure of the options available.

The imedia8 Senior Management team is able to help by working with clients at any level and at the depth required. This might range from simply attending an initial feasibility meeting all the way to developing and overseeing the entire project to delivery.

If you are not sure of what you should be doing or how to do it then imedia8 is able to help.


DIGITAL SERVICES

Intranet

The starting point for engaging with an organisation's workforce is usually the internal corporate intranet. Historically this has been a one-way channel but times are changing and staff are now used to operating in the social sphere and are at ease in operating a two-way flow and companies needs to react positively to this change to maximise the mutual benefit available.

imedia8 offer high-level specialism in SharePoint, consulting on and delivering large migration projects (100,000+ users) from SharePoint 2010 over to SharePoint 2013 / Office365. With the growing use of Office365 and an increasingly integrated Yammer platform there is a lot of scope for creativity within safe parameters that can make communication departments and equally IT departments happy.

Developed continuously over the last 12 years imedia8's own internal communication platforms offer a fantastic alternative to SharePoint. A custom interface, sitting on a tried and trusted foundation, offers our partners the opportunity to create a truly bespoke system to meet individual needs.

Sitting within our own fully maintained, monitored and backed-up cloud environment there are significant cost savings to be made over similarly specc'd SP2013 equivalents due to our very competitive licence structure.

Currently in 2014 there are 45,000 users in 64 countries using our platforms on a daily basis - why not join them and see the imedia8 difference!

Apps/Mobile-Friendly

Native apps are a great addition to the internal communications toolset and provide an invaluable channel for communicating with the mobile workforce.

imedia8 have a specialism in developing and deploying apps for sales teams that operate "on-the-road" with our systems in use by FTSE100 pharmaceutical and media companies.

Working across all operating systems if a client needs a feature-rich native iPad app or a mobile-friendly website we will work with them to ensure that the business goal is achieved, issues solved and the channel operating smoothly.

Video platforms

We love video for its power to engage with viewers and this impact is multiplied when it is delivered in our proprietary video platform that allows multi-channel information to be displayed in a single interface.

The platform is ideal for internal and external communications and is customisable so can be deployed matching the clients existing web presence and also in multiple languages – our record so far has been a series of interviews with a CEO and CFO available in 18 languages for employees.

We are used to working with a large range of video production companies and can take footage in any format from anywhere and process it through our systems. We are even able to produce video content if the client requires, with over 20 product demo videos produced for www.johnlewis.com

Our Clients

imedia8, USA
1954 Airport Road
Suite 200
Atlanta GA
30341
Google Maps
+1 770 936 3613
imedia8, UK
2 Brentford Business Centre
Commerce Road
Brentford
Middlesex
TW8 8LG
Google Maps
+44 (0)20 8758 0000
imedia8, USA
1954 Airport Road
Suite 200
Atlanta GA
30341
Google Maps
+1 770 936 3613
imedia8, UK
12 Brentford Business Centre
Commerce Road
Brentford
Middlesex
TW8 8LG
Google Maps
+44 (0)20 8758 0000

Let's work together

Terms and Conditions

  1. Imedia8 will not start work on any project until cleared funds have been received into our account for the first “commissioning” invoice. This will typically be 20%, 33% or 50% of total agreed sum but will be agreed separately with each client in writing (email)
  2. Our standard terms are “on receipt” – credit is not available unless by explicit written agreement by Imedia8
  3. Late payment will result in projects being delayed. Where a specific start or delivery date has been agreed this will be based on the agreed payment schedule being met by the client. For example if a client is a day late with a payment we reserve the right to deliver any stage of the project at least one day later than agreed. It may be the case that one day delay in payment could result in a longer delay by the Imedia8 in delivering agreed work. Imedia8 will not be held liable for any impact such delay in delivery may have on the client.
  4. Where there is an agreement for on-going support, website hosting or video streaming, a delay in payment or non-payment of the agreed amount may result in the suspension of all services to the client and not be limited to the project where payment is late.
  5. Where email accounts are provided free of charge with a hosting package no technical support will be available. To qualify for office hours technical support a client must pay the relevant upgrade fee and have agreed separately a support package.
  6. Except where explicitly agreed otherwise the client will supply all imagery, text and graphics to form the content of a site. The client will be responsible for ensuring that all content supplied is copyright free and able to be used for the purpose intended. The client will indemnify Imedia8 against any issues that may arise from copyright infringement.
  7. Imedia8 agrees to delivery schedules based on receiving timely feedback from the client when opinions on designs are needed or questions need to be answered. Delays in replying to such feedback requests can impact the delivery of a project and Imedia8 will not be liable for any delays where client feedback is not forthcoming within 3 working days of asking for information by email.
  8. The sole responsibility for testing the functions and features of a website or mobile application project lies with the client. Where possible imedia8 will carry out its own internal tests on the features and functions to check that they work in the agreed manner however this will not replace the need for the client to carry out their own testing program. Clients should not rely on imedia8’s testing to find and fix issues, bugs or problems.
  9. Imedia8 is not responsible for storing securely any content, artwork, video material, etc.. supplied to Imedia8 in the course of carrying out its work. Imedia8 will not keep anything supplied and so the client is advised to have their own copies of such files for future needs.
  10. Any print artwork created by the company will not be stored or kept for any period, if a client needs to retain copies for future print runs then they must request them at the time of origination, no files will be retained.
  11. Imedia8 retains the Intellectual Property rights on all its work unless explicitly agreed separately to these terms and conditions.
  12. All prices quoted to a client will be subject to VAT at the current applicable rate.
  13. The basis of all web design and build projects will be the sitemap that will normally be created by Imedia8. This document will list every page that the site will be made up of. It is the responsibility of the client to check that the map contains every detail that they require from a website and advise the company prior to signing-off the map of any changes or additions required.
  14. Once the sitemap has been agreed by the client (signed-off) then any future changes or additions at any stage in the project (i.e. the next day the client changes his mind) will be charged for at the applicable rate (from £60 per hour to £250 per hour) . Such changes may also impact any previously agreed delivery schedules.
  15. Where Imedia8 is commissioned to work on the design of a website a maximum of 2 new concepts will be created as standard unless agreed otherwise in writing with the client.
  16. Where Imedia8 produces design concepts prior to being commissioned by a client all such designs remain the property of Imedia8 and may not be used in whole or part by the client or any 3rd party that has been shown the designs by the client.
  17. Imedia8 will not be liable for any penalties for late delivery of project work where all reasonable effort has been made to meet the deadline
  18. By agreeing to work with the company clients agree that we are able to check their credit history with suitable agencies.
  19. Any agreement with a client will not come into force until Imedia8 is in receipt of an official Purchase Order that has been submitted by an approved person or officer of the company able to authorise such expenditure. Receipt of such a Purchase Order by Imedia8 will be assumed to be from an approved person.
  20. In such circumstance where the client requests work to stop on a project either permanently or for at least one calendar month then the client will still owe in full whatever monies had been invoiced at that point regardless of the amount or estimated value of the work actually completed. Where the project is nearing the next invoicing stage based on date or stage in the project then the next instalment will be due in full to Imedia8.