Privacy Policy

Effective Date: 1st January 2024

At Imedia8, we are committed to protecting your privacy and the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our platforms, or engage with our services.

1. Who We Are

Imedia8 Ltd is a UK-registered company (Company Number: 04282600) with its head office in London at 2 Brentford Business Centre, Commerce Road, Brentford, Middlesex, TW8 8LG.

2. What Information We Collect

  • Contact details: name, email address, phone number, job title, organisation
  • Account information: username, password (encrypted), access permissions
  • Usage data: login history, content interactions, download activity (if logged in)
  • Technical data: IP address, browser type, operating system, referring URLs
  • Cookies: only strictly necessary and optional analytics cookies (see Section 7)

We do not collect sensitive personal data unless explicitly required and agreed for a specific project.

3. How We Use Your Information

  • To provide access to our platforms and services
  • To respond to enquiries and support requests
  • To manage user accounts and permissions
  • To improve the security, stability, and performance of our platforms
  • To notify you of system updates, product changes, or critical information
  • With your consent, to send occasional product or service communications

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

  • Contractual necessity
  • Legitimate interests
  • Consent
  • Legal obligations

5. Data Storage & Retention

Your data is stored securely in UK or EU-based data centres, or in locations meeting GDPR adequacy requirements. Data is retained only as long as necessary. You may request deletion anytime (see Section 8).

6. Data Security

  • End-to-end encryption (TLS/SSL)
  • Secure authentication and access control
  • Content-level permissions and audit logging
  • Regular patching, vulnerability scans, and monitoring
  • Staff access governed by least-privilege principles

7. Cookies & Tracking

We use only essential cookies and basic analytics. Analytics is anonymised and helps improve website performance. Optional cookies are disclosed with user opt-in.

8. Your Rights

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Withdraw consent
  • File a complaint with the ICO or other authority

To exercise your rights, contact us at: privacy@imedia8.com

9. Third-Party Links & Services

We may link to third-party services (e.g., YouTube, LinkedIn). We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Contact Us

If you have any questions, please reach out via our CONTACT FORM.